Email Accessibility Guidelines

Follow these WCAG 2.2-based guidelines to create email campaigns that are accessible to everyone, including users with disabilities.

Text & Structure

Language Attributes

Always specify the primary language of your email content to help screen readers pronounce text correctly.

Language Declaration

<html>
  <body>
    <p>Welcome to our newsletter!</p>
  </body>
</html>
Use lang attributes for any text that differs from the main language.

Heading Structure

Use proper heading hierarchy to create a logical document structure. Never skip heading levels just for visual appearance.

Proper Heading Hierarchy

<h1>Newsletter Title</h1>
<h3>Article Title</h3>
<p>Article content...</p>
<h3>Another Article</h3>

Typography & Spacing

  • • Use minimum 14-16px font size for body text
  • • Maintain line-height of at least 1.4 for readability
  • • Ensure adequate paragraph spacing
  • • Use relative units (em, rem) when possible

Accessible Typography

<p style="font-size: 12px; line-height: 1.2;">
  Tiny text that's hard to read with poor spacing.
</p>

Images & Media

Alternative Text

Provide meaningful alternative text for images that convey information. Be concise but descriptive.

Meaningful Alt Text

<img src="product.jpg" alt="image">
<img src="chart.png" alt="chart">
Avoid generic alt text like "image", "photo", or "picture" – be specific about what the image shows.

Decorative Images

Images that don't add information should use empty alt attributes to prevent screen readers from announcing them.

Decorative Images

<img src="decorative-border.png" alt="decorative border">
<img src="spacer.gif" alt="spacer">

Motion & Animation

Avoid auto-playing animations that last longer than 5 seconds. Always provide controls to pause motion.

Accessible Animation

<img src="spinning-logo.gif" alt="Company logo">
<div style="animation: blink 1s infinite;">SALE!</div>

Color & Contrast

Contrast Ratios

Ensure sufficient contrast between text and background colors for readability.

WCAG Requirements

  • Normal text: 4.5:1 minimum
  • Large text (18px+): 3:1 minimum
  • Non-text elements: 3:1 minimum
  • Enhanced (AAA): 7:1 / 4.5:1

Testing Tools

  • • WebAIM Contrast Checker
  • • Colour Contrast Analyser
  • • Browser DevTools
  • • Stark (design tools)

Sufficient Contrast

<p style="color: #999999; background: #FFFFFF;">
  Low contrast text (2.8:1 ratio)
</p>

Color as Information

Never rely solely on color to convey important information. Always provide additional indicators.

Color + Text Indicators

<span style="color: red;">$29.99</span>
<span style="color: green;">In Stock</span>
<span style="color: red;">Out of Stock</span>

Tables & Layout

Data Tables

Use proper table markup with headers for tabular data. Include captions when helpful.

Accessible Data Table

<table>
  <tr>
    <td>Product</td>
    <td>Price</td>
  </tr>
  <tr>
    <td>Sweater</td>
    <td>$49.99</td>
  </tr>
</table>

Layout Tables

While CSS is preferred, if you must use tables for layout, include role="presentation" and ensure linear reading order.

Layout Table (if necessary)

<table>
  <tr>
    <td>Logo</td>
    <td>Navigation</td>
  </tr>
</table>

Dark Mode & Email Clients

Client Compatibility

Different email clients have varying support for accessibility features. Test across major clients and provide fallbacks.

FeatureOutlookGmailApple MailThunderbird
Alt Text✅ Full✅ Full✅ Full✅ Full
Dark Mode🟨 Partial✅ Full✅ Full✅ Full
CSS Support🟨 Limited🟨 Partial✅ Good✅ Good

Safe Font Stacks

Use web-safe fonts with proper fallbacks to ensure readability across all email clients and operating systems.

Safe Font Stacks

<p style="font-family: 'Custom Font';">
  Email content
</p>

Quick Checklist

Essential Items

  • ☐ Language attribute on HTML element
  • ☐ Proper heading hierarchy (h1 → h2 → h3)
  • ☐ Meaningful alt text for informative images
  • ☐ Empty alt="" for decorative images
  • ☐ Minimum 4.5:1 contrast for normal text
  • ☐ Descriptive link text

Enhanced Items

  • ☐ Focus indicators on interactive elements
  • ☐ Adequate touch target sizes (44×44px)
  • ☐ Table headers for data tables
  • ☐ No reliance on color alone
  • ☐ Safe font stacks with fallbacks
  • ☐ Linear reading order